On February 27, 2024, the California Department of Financial Protection and Innovation (the Department) entered into a public consent order with a company that provides consumer financial services to ...

Using AI “won't eliminate people’s jobs,” Heather Hajek, director of analytics and compliance management system support at Synovus Financial, said on a panel at the Consumer Bankers Association annual ...

Oregon consumers submitted more than 100 privacy complaints to the state’s justice department within six months of the Oregon Consumer Privacy Act (OCPA) taking ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

Since 2011, the CFPB has defended Americans’ economic security, handling complaints to ensure customers are treated fairly by banks and other corporations. Consumers’ Top Watchdog: The CFPB’s Vital ...

DUMAGUETE CITY — The Bangko Sentral ng Pilipinas (BSP) is exploring a wider use of artificial intelligence in handling ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

The paper trail for consumer complaints against auto insurance companies in Michigan is challenging to track. Under state law, specific complaints filed against insurers with the Michigan Department ...