The matter came to light after portions of customer information, including names, phone numbers and purchase histories, were recently circulated on social media, months after the alleged breach.

What was once seen as an operational inefficiency is now a growth problem. Companies that cannot trust their data struggle to ...

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

AI was supposed to make customer experience faster, easier, and more efficient. But for many B2B teams, it's doing the exact opposite. This press release ...

Stellantis, the car-making giant behind Chrysler, Fiat, Jeep, Dodge, Ram, and other brands, has confirmed a data breach involving customers’ personal information. In a statement published Sunday, ...

Marquis says a ransomware attack exposed personal and financial data for 672,075 people, including Social Security numbers ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

Customer data integration (CDI) unifies data from multiple sources, creating a complete and accurate view of customers. It’s how your favorite online store knows exactly what you’re looking for—even ...