Skillsoft unveiled a new multi-modal ITIL 4 training and certification preparation solution. Skillsoft’s new ITIL training solution, which aims to help customers deliver modern IT services in the ...

GUEST OPINION: In this digital era, it is impossible to think of a business without technology. Even a small grocery store owner uses technology to carry out the smallest of tasks related to ...

Getting ITIL certification can help you stand out from other IT professionals. To get the benefits of ITIL certification, you’ll have to study the modules and take a test to see how well you ...

Add articles to your saved list and come back to them any time. This industry is renowned for rapid change. However, new principles of managing information technology are distilled at a much slower ...

The Casewise Visual Process Model for ITIL is a portfolio of fully mapped, visual business process models depicting all the guidance from each of the five new ITIL version 3 and eight ITIL version 2 ...

Though certifications haven’t been in the news as much this year, indicators still show that they will remain important in the coming year for hiring managers. One particular certification that shows ...

IT Infrastructure Library (ITIL) is an IT service management framework that helps businesses improve service processes — and it’s a valuable skill for your resume. The average salary for an IT ...

I need to say something about ITIL in light of all the “poking” I have done via various mediums (such as the What Next For ITIL? and Giving Back To The IT Service Management Community blogs). I have ...