Billing surprises, no matter when they happen (before, during, or post-visit), aren’t exactly the type of surprise a patient should expect when visiting the doctor. That’s why transparency and ...

Enhance patient trust and practice efficiency by using cost calculators to provide clear, upfront financial estimates for ...

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data ...

At University of Utah Health, you and your loved ones are our priority. We believe every person, and every step in your experience, is important. We want to learn from your health care experiences so ...

A patient’s experience begins the moment they choose or are referred to our system. Their experience describes their care journey—from scheduling an appointment, seeing a specialist, an inpatient stay ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. In response to mounting scrutiny over medical claim denials and ...

Rather than treating patients as mere case numbers, the team at Archish focuses on communicating clearly and compassionately ...

Share on Pinterest Healthgrades has announced the 2024 recipients of the Patient Safety Excellence and Outstanding Patient Experience Awards. Tom Werner/Getty Images Healthgrades has announced the ...