ERGO NEXT reports on seven growing retail and e-commerce trends, including hyperpersonalization, AI visual search, and social commerce.

As agentic artificial intelligence continues to assert its presence and usefulness in the retail space, tech providers are embracing it alongside other innovative forms of technology. At NRF 2026: ...

For decades, retail has been framed as a competition. Who has the best assortment, the strongest brand, the most compelling experience. But as more consumers turn to artificial intelligence as a ...

Human-AI support gives retailers greater flexibility to deliver exceptional customer experiences without requiring aggressive ...

NEW YORK (AP) — Shoppers spent at a healthy pace in July, particularly at the nation’s auto dealerships, even as President Donald Trump’s tariffs start to take a toll on jobs and lead to some price ...

In an era dominated by AI‑powered cameras, smart shelves and predictive analytics, the traditional mystery shopper strategy for retailers might seem like a thing of the past. But as the founder and ...

Despite wider economic uncertainty hovering above this year’s holiday season, shoppers turned out in big numbers for Black Friday — spending billions of dollars both in stores and online. Adobe ...