Since the 1970s, communication experts have been citing research results released by Dr. Albert Mehrabian on the related value of three vital components of human communication: words, tone & body ...

For those who are tasked with communicating complex ideas in business, there’s a tendency to add filler words to make the subject matter seem more important. We talk about “business processes” and ...

On the first page of his book Nonviolent Communication, Marshall Rosenberg features a poem by Ruth Bebermeyer with the memorable line: "Words are windows, or they’re walls." If we stop for a moment ...

I have worked a long time and realize that clear communication is a key component in running an efficient organization. When we communicate, we need to leave the listener with a clear message. We ...

A young man, fresh from receiving his MBA, went back to visit his old college professor to ask him a question that had always puzzled him. He asked, "What do you think is the most important quality ...

The claim that Eskimo languages have many words for different types of snow is well known among the public, but it has been greatly exaggerated and is therefore often dismissed by scholars of language ...