Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user experiences.

Looking for a forex broker? These are some of the best in the USA right now.

The company also expanded phone-based customer support to cover customers in Australia and New Zealand, in addition to the US and Canada.

Expanded delivery supports voice, email, chat, social, and text, with bilingual English and Spanish language and rapid ...

National Grid is hosting a series of customer assistance events to help residents manage high energy bills during the cold ...

As new warnings of attacks against Amazon users are posted to Facebook and X, here’s what you need to know and do.

Focus on benefit-friendly industries. Health care, banking, utilities, higher ed, and government contractors are most likely ...

Decagon AI Inc., a customer support startup, has raised $250 million in a new round of funding that triples its valuation to $4.5 billion, the latest sign of feverish investor demand for artificial ...

Setomatic Systems reports that laundromat owners should prioritize payment flexibility, remote management, and security when ...

Insure.com analyzes the best life insurance companies of 2026 on the basis of financial strength and customer satisfaction.

For our February magazine edition, we asked our State of Retail panel members: How does your shop handle e-bike service ...

CHURCHVILLE, NY - February 20, 2026 - PRESSADVANTAGE - Wilkins RV has been recognized as a 2025 RV Business Top 50 ...