Los Angeles, California - January 27, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development of its ...

The Ministry of Municipality’s Customer Service and Unified Call Center Department delivered a total of 984,787 services in 2025.

Trusted Experts in Garage Door Repair Portland OR Bring Unmatched Service and Reliability to the Community PORTLAND, ...

By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly ...

Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were met with hourslong wait times and unfulfilled promises from BGE to call ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

Barclays US Consumer Bank has deployed GenAI to create comprehensive summaries of interactions with customers across its ...

The company’s customer service costs are down by about 10%, with bookings up by roughly the same percentage, CFO Ewout Steenbergen said.

During a heated debate at a Public Service Commission hearing Wednesday morning, Baltimore Gas and Electric Co.’s (BGE) representatives agreed to share monthly data about their customer service center ...

Industry leaders at GIRS 2026 emphasize the importance of execution over intent in crafting frictionless customer journeys ...

And then just also, there were some pursuits around, you know, that you guys have had a lot of opportunities to think about, ...